Returns & Exchanges

SHOEBACCA.com offers a 365-day return policy for unused items in their original packaging to ensure your complete satisfaction with every purchase. We strive to make the return process as seamless as possible for our customers within the United States.

Return Process

• 1.
  Initiate Return

  Visit our online return portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Label

  Follow the prompts to generate a prepaid shipping label, which will be sent to your email or available for immediate download.

• 3.
  Pack Items

  Place the unworn footwear or apparel back into its original manufacturer's box and secure it inside a separate shipping carton to prevent damage.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location; once received at our warehouse, your refund will be processed within 7 to 10 business days.